The Cloud CRM Market: Microsoft, Salesforce, SAP, Oracle and More
The cloud CRM market is a crowded one, so we offer an overview of the biggest names in our cloud CRM buying guide.

What Oracle Fusion CRM in the Cloud Means for Salesforce and Siebel Customers
Oracle made a bold move into cloud CRM this month, but what does it mean for competitors like Salesforce and Microsoft and Oracle's own Siebel customers?

NetSuite Updates OneWorld Cloud ERP
NetSuite OneWorld 2011 boasts new CRM and analytics features.

Oracle Buys RightNow for Cloud Customer Service
Oracle takes aim at Salesforce.com with its expanding cloud CRM service.

SAP, Salesforce Invest in Box Cloud Collaboration Service
Box closes on an $81 million funding round for what the company claims is 'one of the fastest-growing enterprise applications of all time.'

Cloud Database Buying Guide
Cloud databases can save you time and money, but use them carefully.

Oracle Launches Cloud Platform for CRM, HR
Larry Ellison blasts Salesforce.com as a 'roach motel' cloud as new database, Java and Fusion Apps cloud debuts.

SaaS a Reality with 95 Percent Participating
Gartner finds that 95 percent of respondents to a recent survey plan to grow or maintain use of software-as-a-service.

Cloud Security in Datacenter Terms
Security in the cloud isn't the same as security in your own data center.

EMC Improves Atmos Cloud Metering, Adds GeoDrive Linux Support
The storage giant has beefed up its platform for helping service providers and enterprises build storage-as-a-service offerings and has added support for Linux to its Atmos GeoDrive software.

Server Disposal Goes Green
Buying new, energy-efficient is equipment may be wonderful, but its environmental impact will be completely negated if you fail to dispose of the old gear properly.

Green IT: Myths vs. Realities
Much of green IT is pure hype, with every company jumping on the bandwagon and repositioning products as green. But over time, there is reason to hope that the posturing will be replaced with something more tangible.

8 Simple Ways to Trim the Data Center Electric Bill
There are many things you can do to reduce energy consumption, lower costs, and stay below your data center's power supply limits.

Virtualization Driving the Move to Green IT
Green computing makes sense as a way of lowering costs; by saving energy, you're paying less for power, and as a result, OEMs are now taking everything from carbon emissions to power and cooling into account in their new product offerings.

Working Smarter with Analytics
Brochure: The key to working smarter is having the right information and insight to drive smarter business outcomes. Working smarter means your front line business leaders know where to find the new revenue opportunities and which product or service offerings are most likely to address the market requirement. It means business analysts can quickly access the right data points to evaluate key performance and revenue indicators in building successful corporate growth strategies.

Visibility, Control, and Automation with IBM Service Management
Whitepaper: IBM Service Management brings together industry-leading software, hardware, and services to deliver solutions that address your unique business challenges. Whether you're looking to design a more resilient and flexible infrastructure, create new, differentiated services and products, or improve the quality of existing ones, IBM Service Management can help you leverage and transform your assets for greater business value.

Deliver Superior Business and IT Services with Agility and Speed
Brochure: Our physical and IT infrastructure isn't built for what's coming. Going forward, the most successful organizations will be those with technology that enables informed, real-time decision making at the point of greatest business impact- without requiring analytical expertise.

Realize the Full Potential of Virtualization
Whitepaper: Consolidating and virtualizing IT resources can provide the foundation for a dynamic infrastructure strategy that supports more cost-effective operations, faster services deployment, and tighter alignment between business and IT. The evolution to a dynamic infrastructure requires a fundamental rethinking of the relationship between the network and the IT infrastructure components.

Creating a Dynamic Information Infrastructure
Whitepaper: Federating all storage enterprise wide, consolidating and standardizing onto virtualized, high-capacity media, and enabling dynamic, cloud-ready provisioning are among the major new IT challenges. Continued explosive storage growth demands that a systematic approach be crafted to address the full spectrum of current and future (information) compliance, availability, retention and security goals.

Data Storage in the Cloud: Read Your SLA Carefully
Cloud data storage services are making their way into the enterprise space. In one of the latest examples, Verizon and IBM announced Managed Data Vault for enterprise backup and recovery in early April.

Six Steps to Tiered Storage Bliss
At the same time as data needs are increasing exponentially on a regular basis, organizations are being asked to lower their budgets and cut personnel. It's a problem with no easy answer.

The Importance of Data Restoration
Any backup is only as good as your ability to restore — and system designers frequently fail to architect sufficiently for restoration as well as for backup.

Cut Disaster Recovery Costs with Virtualization
Virtualization makes disaster recovery easier and less expensive, in addition to reducing server populations and eliminating administrative headaches.

Insider Advice for Adding Enterprise Storage
There's always a right way and a wrong way to add storage to your infrastructure. Ask yourself some important questions before you proceed.

How to Choose the Right Colocation Facility
Your colocation provider is going to be providing a home for part of your IT world, so it's important that you know what to ask in orderto wisely choose the correct provider for your specific needs.

The Future of Your Data Center is Solar
An increasing number of data centers are now powered by the sun, from the Googleplex with its 1.6 MW solar array to Intel's 100 kW array on its Oregon campus.

Power, Cooling and Data Center Design: From Square One
Emerson's new data center in St. Louis, Missouri serves as an excellent example of the latest in data center design, including state of the art cooling, power, fire protection systems, cabling — and even a rooftop solar power array.

Will Anything Stop the x86?
The x86 architecture boasts more staying power than just about any other technology, despite the best efforts of some of the biggest names in tech.

Even the Shoddiest Server Deployments Work — On Paper
The latest project management tools, the best notes, and the most detailed flow diagrams can still lead to failure in the execution of data center design.

Software the Next Hurdle for Virtualization Technology
As the VMware Express rolls across North America—perhaps heading to a city near you, there are many out there who don't need to be sold on the benefits of virtualization.

Server Consolidation and Virtualization
Consolidating and virtualizing servers is usually a far better approach than expanding data center real estate, but it's often a complex process.

Achieving Agility Through Virtualization
The current economic climate is placing an enormous amount of pressure on CIOs to do more with less, and while virtualization is a popular tool for realizing those cost savings, it can be a mixed blessing.

Data Storage Spending Increasing Thanks to Virtualization
The growing popularity of server virtualization will mean big sales for data storage vendors, according to a report.

Choosing the Best Tools for Your Virtual Infrastructure
Just about everybody is engaged in some kind of virtualization project these days, and just about everyone needs to tools to help them manage these projects.

Software the Next Hurdle for Virtualization Technology
As the VMware Express rolls across North America—perhaps heading to a city near you, there are many out there who don't need to be sold on the benefits of virtualization.

How to Choose the Right Colocation Facility
Your colocation provider is going to be providing a home for part of your IT world, so it's important that you know what to ask in orderto wisely choose the correct provider for your specific needs.

Sorting Out the Many Faces of Cloud Computing
There are two extreme camps on either side of the cloud computing argument. One says everything is moving to the cloud; the other says nothing will.

Data Storage in the Cloud: Read Your SLA Carefully
Cloud data storage services are making their way into the enterprise space. In one of the latest examples, Verizon and IBM announced Managed Data Vault for enterprise backup and recovery in early April.

Six Steps to Tiered Storage Bliss
At the same time as data needs are increasing exponentially on a regular basis, organizations are being asked to lower their budgets and cut personnel. It's a problem with no easy answer.

Server Disposal Goes Green
Buying new, energy-efficient is equipment may be wonderful, but its environmental impact will be completely negated if you fail to dispose of the old gear properly.

The Importance of Data Restoration
Any backup is only as good as your ability to restore — and system designers frequently fail to architect sufficiently for restoration as well as for backup.

Power, Cooling and Data Center Design: From Square One
Emerson's new data center in St. Louis, Missouri serves as an excellent example of the latest in data center design, including state of the art cooling, power, fire protection systems, cabling — and even a rooftop solar power array.

Green IT: Myths vs. Realities
Much of green IT is pure hype, with every company jumping on the bandwagon and repositioning products as green. But over time, there is reason to hope that the posturing will be replaced with something more tangible.

Even the Shoddiest Server Deployments Work — On Paper
The latest project management tools, the best notes, and the most detailed flow diagrams can still lead to failure in the execution of data center design.