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Media Kit

INT Media Group’s Advertising Terms and Conditions

internet.com strives to provide superior service to all of its customers. This letter outlines the terms and conditions under which we provide service.

  • We submit advertising proposals to you with the intent of fulfilling both the letter and spirit of those proposals. However, we can “accept” your advertising campaign and reserve the advertising inventory required to deliver that campaign only after you’ve sent us a signed insertion order. Allocation of advertising inventory is strictly on a first-come, first-served basis.

  • We accept advertising based on your representation that you have the right to publish and display the content. You agree to indemnify and hold internet.com harmless from, and against, any expense, liability, claim or loss that results from any claims arising out of online publication and display of your advertising.

  • We will run your advertising in the positions and time periods stated on accepted insertion orders. We always use our best efforts to deliver impressions equally over the length of your advertising campaign.

  • In order to ensure that your advertising campaign begins on time, advertising creative must be received at least 48 business hours prior to the beginning of an advertising flight. If you don’t send us acceptable creative at least 48 business hours before the scheduled beginning of a campaign, you may forfeit your allocation or we may not be able to deliver the requested number of impressions.

  • We’ll substitute advertising creative materials during the course of campaigns without charge. Please give us 48 hours to make these changes.

  • The impression and click-through counts generated by our ad servers are the measures by which we determine if we have fulfilled our commitment to you. However, we know that many clients use third-party ad servers, and we commit to using our best efforts to explain and correct any discrepancy between the two methods. In an effort to minimize disputes over counting methodologies, we automatically add 5% to all third-party served campaigns.

  • Our ad servers have robot detection capabilities, but cannot detect an automated program that identifies itself as a browser (we call these misbehaving robots). Usually misbehaving robots are discovered by their operators and turned off. However, if unusual impressions or click-throughs are recorded for consecutive days, we take steps to block access. In the event that a misbehaving robot inflates a click-through count, internet.com will increase the impression goal by the total number of impressions delivered on the day(s) that the robot activity was detected.

  • Send us cancellation and/or modification notices in writing. In the case of cancellations, we will bill you for 30 days of service from the cancellation date or until the remainder of your advertising campaign, which ever occurs first.

  • All creative materials are subject to our approval. We will reject any creative that we believe to be inappropriate for the internet.com audience or that does not satisfy our technical or art requirements.

  • We occasionally make mistakes. If we do, we will attempt to correct our mistake or return any money received, at our discretion. We will not be liable for any costs or damages, consequential or otherwise, as a result of any mistake, omission, error or for any other reason.

  • We expect to be paid for our services. We reserve the right to collect from either clients or their advertising agencies such monies as are due and payable, including all costs of collection and attorneys’ fees.

  • We do business with our clients under these Terms and Conditions. We are not bound by conditions printed or appearing on insertion orders or instructions by advertisers that conflict with these Terms and Conditions without our express written consent.

  • There are some things beyond our control. We will not be liable for delays in publishing, delivery, non-delivery, or other errors as a result of events beyond our control including Acts-of-God, actions by any government entity, fire, flood, riot, explosion, embargo, strikes, labor or material shortage, transportation interruption, national emergency, acts of terrorism or war, or Internet or communications failure.

  • Your payment is due within 30 days of the end of each month in which we have provided services to you. We will impose a 1.5% late fee for every 30 days your payment is past due.

  • All advertising rates are subject to change upon notice from internet.com.

  • You will have the right to refuse continuation of your program up to 15 days prior to the expiration of a campaign. On the 14th day prior to expiration, the inventory is relinquished and available for sale by anyone.

  • You agree to the exclusive jurisdiction of the courts in the State of Connecticut in the event that there is any dispute involving your advertising or these Terms and Conditions.



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